If you have a shop and would like to sell any of the brands we distribute drop us a line under the “contact us” tab on the homepage or contact your local sales rep under the “about us” tab and we’d be happy to get you set-up.
Northern Board is a wholesale distributor and sells only to authorized dealers. To find the closest retailer to your location check out the “dealer finder” tab on the homepage.
Check out the list of authorized Canadian on-line retailers under the “dealer finder” tab on the homepage and many offer free shipping within Canada.
Wetsuits: 1 year on all seams, 1 year on neoprene.
UV, Accessories, Apparel: 3 months.
Xcel is the only party authorized to determine warranty eligibility. Submitting a warranty claim does not guarantee repair or replacement. Product sent to us for warranty will be evaluated for repair (or replacement) at Xcel’s sole discretion.
The following circumstances will not be covered under warranty:
Repairs, or alterations, to any area of the product done or attempted by anyone other than an authorized Xcel repair facility.
• Products classified as seconds, samples, or used.
• Damage from sunlight, improper recreational use or care, or any damage beyond the product’s natural life expectancy.
• Warranty claim requests without valid proof of purchase.
• UV, Accessories, and/or Apparel products over 3 months from date of purchase.
You can return the product to the dealer it was purchased at or contact Northern Board directly at firstname.lastname@example.org to get the warranty return form and return authorization #